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  • Blackberry shortcuts

    ******probably plagiarized****If you’re new to the BlackBerry world (which I am) , you are surely overwhelmed with all the buttons and ports on your device. You are learning things as you go, finding out something new everyday. Well you may or may not know that there are a multitude of keyboard shortcuts for your device that will help you speed through many things on your BlackBerry in no time at all. Here we will take a look at some of [...]

  • MSP’s in Chaos

    As the MSP landscape continues to contract and the latest hype-cycle continues on it’s precipitous downward trend, I worry for our future. The list of vendors manipulating our good, trusting natures to bridge the gap to eventually sell and service our clients direct is growing by the minute. Dell’s apparent disingenuous approach to the channel and their willingness to sell to anyone or anything that has a pulse was to be expected. Microsoft’s recent unveiling of it’s SaaS strategy at [...]

  • Updates for 1st Quarter 2008 – R.I.P Cornelius Pickering

    A year ago everyone in the company was reeling from the death of our much loved co-worker and close friend, Cornelius Pickering, to a random skateboarding accident. This devastating loss has tended to make everyone take stock and show a renewed interest in their personal and work life. I’m confident that it will be a positive experience for all when all is said and done – it certainly reinforces my philosophy of Yourself, Family and Work in that order. He [...]

  • MSP’s Listen Up: 5 Issues To Consider When Choosing Your Platform!

    Choosing a platform is going be one of the most important decisions you’ll ever make as an MSP and shouldn’t be taken lightly. Much like any other Enterprise IT class of software, the MSP platform is a complex beast, with multiple layers of functionality and levels of process integration. It’ll become obvious that some Vendors are more capable than others, but unfortunately there are scarce impartial resources available both on and offline to help you make this decision.Detailing out a [...]

  • Symantec Cooperates, Competes With MSP Partners

    I have just finished reading another great post by Joe Panettieri of MSPMentor, my new favorite MSP Industry online blog/publication. Joe speaks to Symantec’s forthcoming production release of the SaaS product called Symantec Protection Network (SPN), which should be clearly differentiated from it’s existing Managed Security Services (MSS) Managed Security product targeting larger Enterprises. This time one hopes Symantec is able to get the branding clearer, as the term Managed Security Services or MSS is actually being used by no [...]

  • Business Justification for Managed Services – Is it Real?

    One of the challenges we face as an MSP is the ability to justify the Managed Services business and associate it to the actual current market conditions. Well, of course recurring streams of revenue are a big step forward but it’s not enough to justify the major upfront investment required. Not only is this important when building a business plan for our internal use, but also vital if you’re trying to win over potential investors to help cover the costs [...]

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